Data Deletion

Sign in to your portal and open Social accounts, then choose Disconnect. This deletes the stored access tokens immediately and ATX Presence can no longer publish to that account.

You can also remove ATX Presence from inside Meta: on Facebook, Settings → Business Integrations; on Instagram, Settings → Website permissions. Meta notifies us and the connection data is removed automatically.

For YouTube and Google Business Profile, you can also remove ATX Presence from the Google security settings page. Stored Google data is deleted within 7 days after access is revoked.

To request deletion of your full account data (profile, files and production history), email contact@atxpresence.com, message us through the chat in your client portal or contact your account manager. Requests are completed within 7 days, except for records we must keep for legal or billing reasons.