Privacy Policy

ATX Presence is a content production and social media management service operated by Cazullo LLC (“we”, “us”). This policy explains what information we collect through the ATX Presence platform, how we use it, and the choices you have.

We collect only what we need to run the service:

• Account information — your name, business name, email address and phone number, provided when your workspace is created.
• Content and files — footage, images and notes you upload so our team can produce your content, and the finished deliverables we create for you.
• Social account data: when you connect a Facebook Page, an Instagram professional account, a YouTube channel or a Google Business Profile, we receive the account identifiers, the account or channel name and an access token issued by Meta or Google. We request only the permissions needed to publish content you approved.
• Activity records — events inside the platform (uploads, approvals, publications) that keep your production timeline accurate.

We and the service providers used by this platform store, access and collect information on your device or browser through cookies and similar technologies, including local storage, session storage and IndexedDB. These technologies keep you signed in, secure account connections, remember interface preferences, cache workspace data and remember referral links used when contacting us or choosing a plan.

Our public website also uses Google Analytics, which may use cookies and device or browser identifiers to measure visits and interactions. Google processes this information as described in its Privacy Policy. When you visit a connected third-party service, that service may also store or access information under its own privacy policy.

You can block cookies and clear stored site data using your browser settings. Doing so may sign you out, reset preferences or prevent some features from working. On a shared device, sign out and clear site data after using the portal.

• To produce, review and deliver the content you hired us for.
• To publish approved content to the social accounts you connected, and only those.
• To notify you about production progress inside the platform.
• To provide support and keep the service secure.

We do not sell your information, and we do not use your social accounts for anything other than publishing the content produced for you.

Access tokens for Facebook and Instagram are stored server-side, are never exposed in your browser, and are used exclusively to publish content on your behalf through Meta’s official APIs. You can revoke this access at any time by disconnecting the account in your portal (Social accounts page) or by removing ATX Presence in your Facebook or Instagram settings. When access is revoked, stored tokens stop working and are removed.

ATX Presence uses YouTube API Services to upload videos you approved to the YouTube channel you connect. By connecting a YouTube channel, you agree to be bound by the YouTube Terms of Service. Google’s handling of your data is described in the Google Privacy Policy.

From your Google account we access and store only:

• YouTube: your channel ID, channel name and thumbnail, so the portal shows which channel is connected, and the ID and link of each video we upload for you.
• Google Business Profile: the business account and location IDs and the business name, so we can publish approved posts, and the ID of each post we publish.
• Authorization: an encrypted refresh token issued by Google, used only on our servers to publish on your behalf.

We use this data only to publish content you approved and to show you what was published. We do not read your videos, comments, subscribers, analytics, reviews or messages, and we never share Google data with third parties other than the infrastructure providers listed below. We check YouTube authorization and refresh channel details daily. If we cannot refresh those details, we remove them before they reach 30 days old. Stored YouTube video IDs and links are removed within 30 days; the record that a post was published is kept to prevent duplicate uploads. This does not delete videos from YouTube or files you uploaded to ATX Presence.

You can revoke access at any time by disconnecting the account in your portal (Social accounts page), which also revokes the token at Google, or through the Google security settings page. After access is revoked, stored Google data is deleted within 7 days.

ATX Presence’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Uploaded footage and deliverables follow the retention windows shown in the platform. Social connection data is kept while the connection is active. You can request deletion of your data at any time — see Data Deletion for the steps. Requests are honored within 7 days.

We share data only with the service providers that run the platform (hosting and cloud storage) and with Meta or Google when publishing to your connected accounts. These providers process data on our instructions and cannot use it for their own purposes.

All traffic is encrypted in transit. Access to production data is restricted to the team members who need it, and privileged operations run only on our servers.

Questions about this policy or your data: email contact@atxpresence.com, message us through the chat in your client portal, or reach Cazullo LLC through your account manager.